|Title||Global Knowledge Exchange Using References+ within the Siemens Intranet|
|Authors||Johannes Müller, Jaren Krchnavi, Alexander Stocker|
|Abstract||References+ is an innovative Web 2.0 application designed to facilitate the worldwide sharing of knowledge, experiences, and best practices on the Siemens intranet. Efficient knowledge sharing focuses primarily on the user community, which currently has approximately 9,200 members, rather than on the IT application. References+ connects Siemens employees across organisational, hierarchical, and geographic boundaries, and stimulates direct communication. Observations have shown that the resulting knowledge transfer takes place not only via the application but also in tandem via bilateral communication channels.|
|Reference||In Evie Serventi (editor): "Innovation and Transformation Through Knowledge Management", Ark Group, ISBN 978-1-908640-69-7, pp. 71-80|
|More Infos|| www.wlrstore.com/ark/innovation-and-transformation-through-knowledge...
|Download||Book Article as pdf file (1168 kByte)|